FAQ: Champions of Sona – 75mm Resin Miniatures
For the most up-to-date information about the status of our project, check our project updates on Kickstarter!

WHY DOES THE MINIATURE COST WHAT THEY DO?

To arrive at our prices on the miniatures there’s been quite a few factors that play part of the end result. The first and a quite big one is the cost of development. Everyone who’s part of the campaign either get paid per work done or per hour as an employee of the Squidmar channel - and we’ve made sure that every concept artist, sculptor, illustrator and project manager has been paid for their work. The second one being the cost of production. Each miniature requires a certain amount of silicon and resin to be made and each cast requires hand work by a caster. Each silicon mould we make can only be used about 20 times to still keep the top quality we want to have for this campaign and then we have to make a new mould. The last step is packaging and shipping, both to us from the caster but also the price of our staff for shipping out the miniature to you. Every little bit like this is what adds up to the total price.

Last updated: November 17, 2022 06:10

THE OWL LOOKS FRAGILE?

In some ways - yes it is. But inside the most fragile part we’ve cast in a metal rod to strengthen the miniature, and from the minis we have we’ve not managed to break a single owl from handling it in the office. However - We do recommend you pinning the wings as they are quite heavy and super glue has a tendency to get weaker over time.

Last updated: November 17, 2022 06:11

WILL THERE BE PAINTING GUIDES?

Yes there will be 2 painting guides on the Squidmar channels. Lukas has recorded a tutorial for Prince Tharkos and we will record a masterclass step by step with Emil featuring Atle. But there are also plenty of other youtube channels making videos of various levels and contents. The following videos are already known to us: Jose DaVinci will paint Kiranti, Sam Lenz will paint Isard Quen, Andy Wardle from Cult of Paint will paint Brok Moonturned, David Arroba will paint Signhild on his channel. We also have Aythami Alonso that recorded a video of Zion & Dea that you will be able to purchase on his patreon.

Last updated: November 17, 2022 06:11

HOW DO I BUILD THESE MINIATURES?

Resin miniatures are quite easy to build. You will have to use Superglue as opposed to plastic glue/cement. But the cut of our minis are really well done so there should not be any major problems putting them together. The only exception being Brok Moonturned who is really quite massive - we do recommend you using pins to strengthen the bond with the wings as they are quite heavy. To fill the gaps on resin; our personal favorite material is Milliput - but green stuff and plastic putty also works really well in most cases.

Last updated: November 17, 2022 06:11

WILL THERE 3D PRINTABLE STL FILES FOR SALE?

No, at this time we have no plan of releasing 3D printable files - for a couple of reasons. The first one being that we have a goal of making the best product we could possibly make and there’s no way for us to control the quality of the finished product if it’s being printed on a hundred different 3D printers. But also because we love physical miniatures. There’s something different having a miniature cast by some of the worlds finest resin casters in your hand and to paint on that 3D printers quite can’t match yet. Does this mean we’ll never make 3D printable figures? We don’t know for certain, but as of now we have no plan to start selling 3D printable files.

Last updated: November 17, 2022 06:12

WHEN WILL YOU START SHIPPING?

We have estimated we’ll start shipping miniatures 1st march 2023 and get about 1000 packages out per month.

Last updated: November 17, 2022 06:13

DO YOU SHIP TO XYZ?

We ship almost everywhere in the world. There’s a few exceptions, most notably Ukraine because of the war, and Belarus and Russia as DHL does not ship to private persons in Russia. Local pickup are also available at our office in Umeå (Sweden) on specific occasions booked with our team. If you want to book, send an email to [email protected].

Last updated: November 22, 2022 01:30

WILL I GET MY PACKAGE FASTER IF I BACK DAY 1?

No, we will ship miniatures as they are available and we get them from the casters. That means that somebody who orders a single figure on the last day of the campaign - that we’re fully ready with day 1 of shipping - might receive their pledge a little earlier than somebody who orders the all in package in the first week of the campaign.

Last updated: November 17, 2022 06:14

WHAT DO I DO IF MY MINIATURE/BRUSH IS BROKEN?

If there are missing bits, broken parts and similar: please remember that each and every one of these figures & brushes were hand made and packed by a human being. We will do our best to check the quality of each part in two steps. But we’re all human and there might be hundreds of thousands of miniature bits we have to check for errors. So there’s a real possibility we’ve missed a bit or two or the quality of said parts out of hundreds of thousands of bits.

If you find that you have received a faulty or damaged product:

Our first course of action will be to ship out a replacement for the missing or broken part(s). If there are other issues where a replacement is not suitable, a refund can be discussed but these will be handled on a case by case basis.

Should you encounter a broken part or find a piece missing, please reach out within 3 months of receiving your pledge. After this 3 month period we will still be able to replace missing or broken parts but a surcharge for shipping will be incurred. If you’ve accidentally broken a part and need a replacement, we can arrange that at a much discounted price to make sure you’ll be able to finish your miniature without breaking the bank.

Last updated: November 17, 2022 06:15

WILL I HAVE TO PAY IMPORT TAXES?

Each country has different rules and regulations on import fees and tariffs. We recommend researching your country’s specific rules for importing packages from Sweden. Note: UK, Canada and South American countries always charge import fees.

Last updated: November 17, 2022 06:16

HOW ARE THE FUNDS GOING TO BE USED?

The majority of the funds of this campaign is used to cover production costs and shipping costs. But also salaries of the staff who will make all the upcoming video tutorials, shipping out the miniatures and to cover the costs we’ve already invested. If there’s any funds left after these costs we have a massive list of things we want to develop with Sona. As already mentioned on the kickstarter page: a full length novel from Richard a. Knaak, making an audio book of said book and who knows - maybe even find ways to make a board game with 32mm plastic miniatures.

Last updated: November 17, 2022 06:16

Shipping Updates
For the most up-to-date information about the status of our project, check our project updates on Kickstarter!

Current Estimated Shipping Date: March 2023

We have estimated we’ll start shipping miniatures around 1st march 2023 and get about 1000 packages out per month.

Last Updated At: 11/17/22
BackerKit FAQ

What is BackerKit?

BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!

The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.

How does BackerKit work?

After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.

I never received my invitation. How do I complete the survey?

The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.

Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.

To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.

How do I update my shipping address?

BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.

When will my order be shipped, charged or locked?

That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.

I completed the survey, but haven't received my rewards yet. When will they arrive?

As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.

Contact Us